Track Your Order
Track Your Mattress Delivery
Thank you for choosing Starfall Mattresses! We know you're excited to receive your new mattress. Here's everything you need to know about tracking your order.
📦 How to Track Your Order
Step 1: Check your email inbox for our shipping confirmation email. We'll send this within 24 hours of dispatching your order.
Step 2: Click the tracking link in the email, or enter your tracking number in the box below to see real-time updates.
Step 3: Follow your mattress journey from our warehouse to your doorstep!
⏱️ Delivery Timeframes
- Processing time: 1-2 business days to prepare your order
- Delivery time: 3-7 business days across South Africa
- Total time: Most orders arrive within 4-9 business days from order date
Note: Delivery times may vary depending on your location and courier availability.
📧 Tracking Updates
You'll receive automatic email notifications when:
- ✅ Your order is confirmed
- ✅ Your mattress is dispatched
- ✅ Your order is out for delivery
- ✅ Your order has been delivered
🚚 Our Courier Partners
We work with trusted South African couriers including Courier Guy, Internet Express, SkyNet, and Fastway to ensure your mattress arrives safely and on time.
❓ Need Help?
If you haven't received your tracking information within 2 business days of placing your order, or if you have any questions about your delivery, we're here to help!
Contact us:
📧 Email: starfallmattresses@outlook.com
We typically respond within 24 hours and will be happy to assist you with any delivery questions.
Sweet dreams are on their way! 💤